Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with SmartHomeBH.shop! We’re committed to getting your order to you as quickly and safely as possible. This Shipping Policy outlines how we handle order processing, delivery times, shipping fees, and more.

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1. Order Processing

• Processing Time: Orders are typically processed within 1–3 business days after payment is received.

• Orders placed on weekends or public holidays will be processed the following business day.

• You will receive a confirmation email once your order has been shipped, including tracking information (if applicable).

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2. Shipping Locations

We currently ship to:

• Bahrain (Local Delivery)

• GCC Countries (Optional – confirm if applicable)

• International shipping may be available upon request. Please contact us before placing an order outside our listed service areas.

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3. Shipping Rates

Shipping fees are calculated at checkout based on your location, the weight of your items, and the delivery method selected.

• Local Delivery (within Bahrain): [Insert cost or mention if free]

• GCC Shipping: [Insert cost range or estimated rates]

• Free Shipping: We may offer free shipping promotions from time to time. Conditions will be clearly stated during checkout.

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4. Estimated Delivery Times

• Local Orders (Bahrain): 1–2 business days

• GCC Countries: 3–7 business days

• International Orders: 7–14 business days (depending on destination)

Please note: Delivery times are estimates and may be affected by factors outside our control (e.g., customs clearance, weather delays, courier availability).

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5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if provided). You can use this number to track your package in real time through the courier’s website.

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6. Delivery Issues

• If a delivery is delayed, lost, or arrives damaged, please contact us at [insert support email or phone number] within 48 hours of the expected delivery date.

• We are not responsible for failed deliveries due to incorrect or incomplete shipping addresses. Please double-check your shipping details at checkout.

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7. Customs, Duties & Taxes (For International Orders)

International shipments may be subject to import duties and taxes. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

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8. Changes & Cancellations

• If you need to change your shipping address or cancel your order, please contact us within 12 hours of placing the order.

• Once your order has been shipped, we are unable to make any changes or stop the shipment.

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9. Contact Us

For any questions related to shipping or delivery, please reach out to our support team:

📧 Email: [insert contact email]
📞 Phone: [insert phone number]
🌐 Website: https://smarthomebh.shop

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Let me know if you want a Returns & Exchanges Policy next or if you’d like to integrate courier-specific tracking links (e.g., Aramex, DHL, Bahrain Post).

Sure! Here’s a fully self-contained Shipping Policy for SmartHomeBH.shop, with reasonable and realistic estimated times and costs for a small-to-medium e-commerce store operating from Bahrain and shipping locally and to GCC countries.

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Shipping Policy

Last Updated: May 15, 2025

At SmartHomeBH.shop, we strive to ensure a fast and reliable shipping experience for every customer. Please review the details below for information about how and when your orders will be delivered.

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1. Order Processing Time

• All orders are processed within 1 to 2 business days.

• Orders placed after 4:00 PM (Bahrain time), on weekends, or on public holidays will be processed the next business day.

• You will receive a confirmation email once your order is shipped, along with tracking information when applicable.

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2. Shipping Destinations

We currently ship to the following regions:

• Bahrain (All governorates)

• GCC countries: Saudi Arabia, United Arab Emirates, Kuwait, Oman, and Qatar

We do not currently offer international shipping outside the GCC.

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3. Shipping Rates & Delivery Estimates

Note: Delivery times are estimates and may vary due to courier delays, customs clearance, or public holidays.

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4. Free Shipping

We offer free standard shipping within Bahrain on all orders 30 BHD and above.

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5. Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS. You can track your package using the courier’s website or through our customer support.

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6. Delays or Delivery Issues

If your order is delayed or if you encounter any issues with delivery:

• Please contact us within 48 hours of the estimated delivery date.

• We are not responsible for delivery failures caused by incorrect address information, customer unavailability, or courier service interruptions.

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7. Customs & Import Duties (GCC Only)

For shipments outside Bahrain:

• Orders may be subject to customs duties or taxes, which are the responsibility of the customer.

• These fees are not included in the product or shipping prices.

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8. Address Accuracy

Please ensure your shipping address is complete and correct at checkout. We cannot redirect orders once they are shipped, and we are not responsible for packages sent to incorrectly entered addresses.

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9. Contact Us

For any shipping-related questions, please contact us:

📧 Email:smarthomebh.8003@gmail.com

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