Privacy Policy

Last Updated: [14th May 2025]

At SmartHomeBH.shop, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information: Name, email address, shipping address, phone number, and payment details.
Technical Information: IP address, browser type, device information, and operating system.
Interaction Data: Pages visited, time spent on the site, and interactions such as comments, form submissions, and product reviews.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about orders, promotions, or updates
Improve website performance and user experience
Detect and prevent fraudulent or unauthorized activity
Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

Remember your preferences
Keep you logged in
Analyze site traffic and usage trends
Serve personalized content and offers

You can control or disable cookies through your browser settings, but doing so may affect site functionality.

4. Comments and User Content

If you leave a comment or review, we collect the data entered, along with your IP address and browser information to help prevent spam. Your comment may be publicly visible along with any name or username you provide.

5. Embedded Content

Some pages may include content from other websites (such as videos, social media posts, etc.). These third-party sites may collect data about you and use their own cookies. We are not responsible for their privacy practices.

6. Sharing Your Information

We do not sell your personal data. We may share limited data with trusted third parties who help us operate our business, such as:

Payment processors (e.g., Stripe, PayPal)
Shipping providers
Customer support platforms
Analytics services (e.g., Google Analytics)

These partners are obligated to protect your information and use it only for specific purposes.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, including legal and compliance requirements. If you create an account or leave a comment, your data may be stored indefinitely unless you request its deletion.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or update your information
Request deletion of your data
Object to certain types of processing

To exercise your rights, contact us at [insert contact email].

9. Data Security

We use appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Significant changes may be communicated via email or site notification.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

📧 Email: smarthomebh.8003@gmail.com